In an effort to publicize their still green-behind-the-ears 3G network (using the company’s own 1700Mhz AWS spectrum), T-Mobile offered all its loyal T-Mobile customers a free 3G network data trial when they pre-ordered a T-Mobile G1. The trial offer was meant to give T-Mobile G1 customers a first-hand experience on the carrier’s new 3G data network, in hopes that customers would sign on for unlimited 3G data plans upon the trial’s expiry.
Well, that trial period is now over and some T-Mobile G1 customers are reporting that they’ve lost their 3G data connection. T-Mobile was expected to automatically enroll subscribers in unlimited 3G data service at the end of the 3G data network trial. Unfortunately, some users are reporting that T-Mobile failed to port them over to a 3G data plan. Instead, those users woke up to zero data service.
For those of you left without access to T-Mobile data network, a quick call in to T-Mobile customer service will likely fix the issue right quick.
No Comment Received
Leave A Reply